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Post Market Surveillance

January 22, 2026

Approximately 5 minutes

Recall Procedures for Medical Devices in New Zealand

Recall Procedures for Medical Devices in New Zealand

1. Regulatory Framework for Device Recalls

Recalls and field safety corrective actions for medical devices in New Zealand are conducted on a voluntary basis, as there is no specific legislative power under the Medicines Act 1981 to mandate device recalls (unlike medicines). https://www.medsafe.govt.nz/regulatory/DevicesNew/8Recalls.asp Sponsors (suppliers) remain responsible for initiating and managing recalls when a device presents a risk to health or fails to comply with essential principles of safety and performance. https://www.medsafe.govt.nz/regulatory/DevicesNew/8Recalls.asp

2. Uniform Recall Procedure

All recalls follow the Uniform Recall Procedure for Medicines and Medical Devices, which defines:

  • Classification — Class I (high risk – serious injury or death probable), Class II (moderate risk – temporary/reversible effects), Class III (low risk – unlikely to cause harm but non-compliant).
  • Recall levels — Consumer (to patients/end-users), Retail (to pharmacies/hospitals), Trade (to wholesalers/distributors).
  • Required actions — Product retrieval, repair, modification, additional instructions, or destruction.

Sponsors must adhere to this procedure for consistency and effectiveness. https://www.medsafe.govt.nz/regulatory/DevicesNew/8Recalls.asp

3. Notification and Strategy Requirements

When initiating a recall or field safety corrective action (FSCA):

  • Sponsors must notify Medsafe immediately.
  • Submit a detailed recall strategy including classification, level, communication plan, and effectiveness checks.
  • Issue appropriate notices to affected parties (e.g., direct letters to consumers, trade notices to distributors).
  • For FSCAs not requiring full recall (e.g., software patches, updated instructions), still notify Medsafe and users. https://www.medsafe.govt.nz/regulatory/DevicesNew/8Recalls.asp

4. Sponsor Responsibilities

Sponsors are expected to:

5. Medsafe's Oversight Role

Medsafe:

  • Reviews and provides guidance on recall classifications and strategies.
  • May publish recall notices on its website for public awareness.
  • Monitors compliance and can investigate under section 38 of the Medicines Act 1981 if necessary.
  • Coordinates with international regulators for globally affected devices. https://www.medsafe.govt.nz/regulatory/DevicesNew/8Recalls.asp

6. Practical Notes and Resources

The voluntary nature of device recalls relies on sponsor responsibility and cooperation. https://www.medsafe.govt.nz/regulatory/DevicesNew/8Recalls.asp

Medsafe provides links to the current Uniform Recall Procedure document and recall notice templates to assist sponsors in compliance. https://www.medsafe.govt.nz/regulatory/DevicesNew/8Recalls.asp

This framework aligns with international best practices and ensures effective post-market risk management for medical devices in New Zealand. https://www.medsafe.govt.nz/regulatory/DevicesNew/8Recalls.asp

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