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Local Regulatory Experts

Connect with regulatory affairs consultancies specializing in this region.

Qualtech Consulting Corporation

Taiwan, China, Japan, Singapore, Hong Kong, Malaysia, Philippines, Vietnam, Australia, Germany, Korea, Thailand, USA

Registration

A specialized medical device consulting firm offering a one-stop solution for complex global regulatory challenges. We offer real-time regulatory and clinical support, local representation, and QMS services across 13 markets, ensuring efficient market entry and compliance.

ARQon Pte. Ltd.

Singapore (HQ), Malaysia, Vietnam, Indonesia, Philippines, Thailand, Taiwan, Hong Kong, South Korea, Switzerland, USA, Australia, New Zealand, Rwanda, India, Sri Lanka

Registration

We are a premier regulatory consultancy firm specializing in medical devices, in-vitro diagnostics (IVD), and pharmaceuticals. Founded in 2014, the company offers a comprehensive suite of services ranging from product development strategy and clinical trials to product registration and post-market surveillance. With a team of experts possessing vast experience in regulatory authorities and industry, we bridge the gap between scientific innovation and regulatory compliance, ensuring patient safety while fostering medical advancement. The company also provides unique business matching services through its ATTOPOLIS platform and training through the International Medical Device School.

CMIC Holdings Co., Ltd.

Tokyo, Japan (HQ), Osaka, Japan, Beijing, China, Seoul, South Korea, Taipei, Taiwan, Singapore, New York, USA, London, UK, Frankfurt, Germany, Sydney, Australia

Registration
Marketing

We operate globally, specializing in accelerating the development, manufacturing, and commercialization of drugs and medical devices. Their expertise spans Phase I to IV clinical trials, regulatory affairs, quality assurance, and manufacturing, with a strong focus on the Japanese and Asian markets. Key services include clinical operations (CRO), manufacturing (CDMO/CMO), site management (SMO), and comprehensive health analysis and solutions.

EPSI GLOBAL PTE. LTD.

Singapore (HQ), Kuala Lumpur, Malaysia, Jakarta, Indonesia, Bangkok, Thailand, Hanoi, Vietnam, Manila, Philippines, Shanghai, China

Registration

We provide end-to-end regulatory solutions covering all classes of medical devices and IVDs in major APAC markets, especially the ASEAN region (Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines) and major Northeast Asian markets (China, Korea, Japan). Services include classification, registration, local authorized representation, quality management system (QMS) implementation/auditing (ISO 13485/local GMP), and post-market surveillance. Their local presence minimizes market entry risks and time-to-market.

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Post Market Surveillance

November 16, 2025

Approximately 5 minutes

Singapore Post-Market Surveillance: Mandatory Adverse Event Reporting to HSA

Singapore Post-Market Surveillance: Mandatory Adverse Event Reporting to HSA

Post-market surveillance (PMS) and vigilance reporting in Singapore are mandatory for all medical devices and are governed by the Health Products Act and the Health Products (Medical Devices) Regulation 2010. The system, managed by the Health Sciences Authority (HSA), focuses on prompt and thorough reporting of Adverse Events (AEs).


Adverse Event (AE) Reporting Requirements

The local Registrant or Distributor is primarily responsible for submitting AE reports to the HSA. However, the manufacturer is responsible for ensuring all necessary data is available, as the reporting timeline starts as soon as any personnel (manufacturer or distributor) are notified of the event. HSA's guidance for AE reporting is found in GN-05-R2.1.

An event is considered a reportable Adverse Event if all three criteria are met:

  1. An Adverse Event has occurred.
  2. The medical device is demonstrably associated with the AE.
  3. The AE led to one of the following serious outcomes:
    • Death of a patient, user, or other person.
    • Serious deterioration in the state of health of a patient, user, or other person.
    • A serious threat to public health.
    • No death or serious injury, but the event, if it recurs, might lead to death or serious injury.

Note: HSA generally does not require reports for AEs occurring outside of Singapore unless the event's recurrence could lead to death or serious injury.


Mandatory Reporting Timelines

The urgency of reporting an AE to the HSA is dictated by the severity of the outcome, with all reports expected to be submitted immediately upon confirmation.

Severity of Adverse EventMandatory Reporting Deadline
Serious Threat to Public Health (e.g., contamination, widespread failure)Not later than 48 hours from confirmation
Led to Death or Serious Deterioration in HealthNot later than 10 days from confirmation
Potential Serious Deterioration upon Recurrence (No death/serious injury yet, but recurrence might)Not later than 30 days from confirmation

A final, comprehensive report for the event should typically be submitted within 30 days of the initial report, regardless of the initial submission timeline.


Field Safety Corrective Actions (FSCA)

If a manufacturer initiates a Field Safety Corrective Action (e.g., product recall, modification, or notice) anywhere in the world due to a medical device safety issue, they must notify the HSA about this action, even if the device has not experienced the reported AE in Singapore. This ensures the HSA can assess the risk to Singaporean users.

Effective PMS is critical for maintaining the device registration and the Dealer's License in Singapore.

Need Expert Guidance?

Contact us at contact@elendilabs.com / +852 4416 5550